Twain Time is committed to providing an accessible experience to our customers and the general public, regardless of gender, nationality, gender identity, background, race, ethnicity, disability status, sexual orientation, veteran status, or other similarly protected characteristics. This Twain Time Digital Accessibility Statement concerns our commitment to providing fair access to persons with disabilities.


Twain Time strives to provide an accessible digital experience for our users. Twain Time has voluntarily undertaken efforts to comply with, and in some cases exceed, the World Wide Web Consortium, (W3C) Accessibility Guidelines 2.0 and employs formal accessibility quality assurance methods to ensure accessibility of Twain Time’s site.

Our efforts to improve online accessibility are ongoing. In the event that a user with a disability experiences accessibility issues with our website or mobile application, please such user should notify us by sending an email to us at In your communication to us, please endeavor to specify the nature of the accessibility difficulty, including the web page that may have presented such accessibility difficulty.

Third-Party links and websites

Twain Time's site may contain sections or links to webpages that are hosted or controlled/powered by third parties, or engage third-party plugins or services. The W3C compliance for these sections will be controlled by these third party providers, not by Twain Time. Twain Time does not make representations with regard to the accessibility of third-party websites and may not be able to remediate accessibility barriers on such websites. However, Twain Time continually works to identify and adopt more accessible alternatives to such sections and sites wherever feasible.


We are always working to ensure that our products and services are accessible to all users, visitors and the general public, including individuals with disabilities. If you have an idea or question about accessibility support services at Twain Time, please contact us by sending an email to