How may we assist you?


All messages receive a prompt reply, typically within a few hours on business days.

If your inquiry is urgent please call our store at 212.256.0303. 

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A personalized experience.


We want to connect with you to better understand your fine jewelry and timepiece needs.

If you wish to schedule an appointment, please complete the request form above.

Our store is on Madison Avenue.


The Twain Time retail store is located in the heart of New York City’s cultural and luxury retail district, on Madison at 69th Street.

We invite you to visit so that we may present our collection to you in person.